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40 years in the business buys you little if you don’t parlay those experiences into massive value to your clients. If you are looking to ramp up your retention and/or loyalty marketing, you are in the right place. CSI scores are becoming an unreliable metric to determine future success in our business. That fact is, just because someone is “satisfied” doesn’t mean they’ll come back. So who cares about satisfaction? It’s quickly becoming ALL about retention and client loyalty. We offer several ways to stay top of mind and keep your clients happy to keep coming back. Using our services in conjunction is really where the magic happens though, So read on and see how the big boys have been doing it for years..

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